NEW DELHI: Delhi Police has taken cognisance of activist Bharti Chaturvedi's social media post in which she detailed a disturbing experience of receiving no help for hours from both the police and Uber after she attempted to file a complaint against a cab driver.
Her account, now widely shared on X, highlights yet another troubling instance of rising lawlessness in the national capital and the recurring failure of emergency services to respond to women in distress.
Chaturvedi wrote that she had booked an Uber from Vasant Vihar to Sarvodaya Enclave. When the location pin stopped near Essex Farms, the driver agreed to continue without it, but soon grew irritated, began shouting, and abruptly turned the vehicle when she asked him to continue straight to take a U-turn.
When she asked him to stop the car, he allegedly refused. She said that she was forced to open the door to interrupt the ride, at which point the driver allegedly turned around, grabbed her arm, and twisted it.
She said she immediately dialled 100 but received no response. When she reached out to Uber Safety, she was told to "call 100 again". She added that an Uber representative named Sanjana told her the team would "assess action", a response she described as outrageous.