Thursday, May 23, 2024

Business

Most Indian firms say building human-centric software more crucial now

IANS | April 10, 2024 02:44 PM

NEW DELHI: About 90 per cent of Indian organisations asserted that building human-centric and accessible applications has become more crucial than it was two years ago, a new report said on Wednesday.

Human-centred application development refers to building applications and websites that are easy and comfortable to navigate across a diverse community of users.

According to the provider of infrastructure software Progress, over half of Indian organisations plan to increase their investment in human-centred software design in the next year.

"As India embraces digital transformation, it's crucial for organisations to prioritise human-centric software design, ensuring inclusivity across diverse communities, " said Girija Kolagada, VP, Engineering, Progress.

"By investing in such development, businesses not only enhance user engagement but also unlock new market opportunities and reach previously untapped audiences, " she added.

The survey was conducted in 13 countries across North America, Latin America, Europe and Asia.

About 60 per cent of organisations believe a rapid increase in digital interactions is the key driver for the focus on human-centric software in companies, the report mentioned.

Around 98 per cent of organisations stressed the pivotal role of human-centric software, recognising its potential to enhance user engagement and contribute to societal welfare.

"Creating human-centric digital experiences means personalising experiences and tailoring them to both people and their context, so they are as relevant as possible, " said Loren Jarrett, EVP & GM, of Digital Experience, Progress.

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