NEW DELHI: Some Android users globally including in India on Tuesday faced crashing issues with apps on their Android devices, and Google said it was working on a fix.
Google acknowledged issues with Gmail on Android on the Google Workspace status page, recommending using the desktop version until the issues are resolved.
"We're aware of a problem with Gmail affecting a significant subset of users. The affected users are unable to access Gmail. We will provide an update, detailing when we expect to resolve the problem, " Google said.
"Affected users can use the desktop Gmail Web interface instead of the Gmail Android app, " the company advised.
Samsung also acknowledged the issue and suggested a solution.
"Please remove the Webview Update and then restart the phone, " Samsung tweeted from its US support Twitter account.
The issue is apparently owing to a system component called Android System WebView that lets Android apps display web content.
Affected users reported that the Gmail app on Android crashed.
"Here are the steps: Go settings > apps > tap the three dots in the top right corner > show system apps > search for Android System WebView > select Uninstall updates, " Samsung posted.